Please Verify All of the Following Information:
DBMS Technician: —Please choose an option—Keith GrillZach GrillSusy GrillJim LeggettNikki GrillAaron Leach
The undersigned hereby requests DBMS Inc. personnel to perform work for , which is not covered by the KEY-POS application software support agreement. The problem itself is not a bug or failure of the KEY-POS Retail Management System software to perform as indicated in the user manual.
This work for involves or includes, but is not limited to, solving problems relating to Microsoft Windows™, networking, Internet, or computer or other hardware purchased from a third party, which is out of warranty, and is not covered under a Hardware Service Agreement from DBMS Inc.
Additionally, the undersigned certifies he or she has the authority to obligate to remit payment for this work per the invoice terms.
It is understood that all hours worked by DBMS Inc. employees and/or contractors at the undersigned's request will be billed at $100.00 USD per hour or $135.00 USD per hour for non-covered weekend support, and the undersigned hereby agrees to pay all invoices related to this authorized work, per the terms of the Software License and Hardware Purchase agreement, Schedule D.
