Frequently Asked Questions

Because they are written in Pick Basic, all of our applications run anywhere Pick/D3 will run. This includes most versions of Windows, numerous versions of Unix, and Linux including CentOS. Most of our customers use Windows at their registers, but use a Linux Server for its reliability.
We can also run in the Pick "native" multi-user mode on the Linux based D3, requiring absolutely nothing from Microsoft Corp.

Turn-Key systems provided by DBMS Inc. all come with a latest generation i5 processor and 16 GB of RAM. Registers and/or workstations can be "dumb" terminals or PC's running Windows or even Macs. Just about anything will work as a register or workstation, although we prefer the Professional version of Windows 10, we are backwards compatible all the way back to Windows XP.

No! A network is not required for our stand-alone base system. However, we will provide you with everything you need to connect multiple registers to a local network and even multistore connectivity through the internet!

USB, Keyboard Wedge, Bluetooth, and serial interfaced scanners are supported through a connection to a register, terminal, or PC workstation. The most widely supported scanner line is the Honeywell Voyager series. They offer USB, keyboard wedge, serial and Bluetooth functionality.

In one word... Yes! Most all equipment is supported by our applications. We support most Windows computers, routers, and modems. KEY-POS also supports most receipt printers, cash drawers, scanners and stripe readers. We also offer the option to back up to several different USB flash drives, an inexpensive, convenient, and efficient way to protect your data.

The KEY-POS Distributor Communications module currently has electronic communication capabilities for sending purchase orders, receiving invoices, inventory updates, catalog updates, promotions etc. with United Hardware, Orgill Inc., Ace Hardware, Blish-Mize, Do It Best, True Value, House Hasson, and Southern Hardware. Communications are in the works for Jensen Distribution Services and Monroe Hardware. KEY-POS also has universal catalog import utilities for all smaller distributors. Wholesalers are not identical in their offerings, so you should check with your distributor to see what information they make available electronically to their dealers.

Complete "all-in-one unit" KEY-POS systems (hardware and software) start at $6,990.00. Additional registers and workstations cost between $1,750-$3,300. Additional equipment and software such as scanners, printers, pole displays, signature pads, etc. can also be purchased “a la carte” to add extra features or enhancements to existing equipment.

KEY-POS (including Distributor Communications) software support agreements starts at $175 for server only, + $10 for each additional user license per month and are mandatory. Home Office and Unit-to-Unit support fees are evaluated on a case by case basis depending on the needs of the end user. For these fees, telephone KEY-POS application support is provided at no extra charge. As they become available, typically 2 to 3 times a year, upgrades to the software are also provided at no extra charge to those who request them, provided their support contracts are current. Optional hardware service contracts are also available.

You can call our toll-free number (888-862-0662) and arrange to make a connection from any Internet capable computer via the Internet to our demonstration systems in our offices. Visit Demo for more information. One of our staff will show you the system in its entirety and answer all of your questions from the convenience of your home or office at a time of the day which is easiest for you. Alternatively, you can visit our booth at one of the many trade shows we exhibit at each year.

Yes! Although the PCI Compliance rules change on a regular basis, we keep the Linux (the operating system) remote access software up to date on your KEY-POS Server until Linux is end of life or can no longer receive updates. In fact, we work with a credit card processor called Paragon on a regular basis to maintain compliance.

No, not in the traditional sense. KEY-POS uses an onsite server instead of an offsite server like most cloud-based software. This means that you still have access to your store information if the internet goes down!

Yes! KEY-POS has a multi-level password secured access from anywhere outside of the store with an internet connection. You can access all of your data as if you were sitting at the front counter from anywhere, even while on a job site or vacation.

Yes! From traditional laptops and Windows tablets to a variety of cell phones and even pocket-sized scanners, KEY-POS will keep you moving. Many of our customers take their cellular data capable tablets with them everywhere for real time updates when away from the store.

D3 is the database that KEY-POS is built upon. Like a foundation for a house, D3 is the best foundation for our KEY-POS software to be built on top of. D3 is a real-world 3-dimensional database that provides space savings and tremendous speed. One of the best kept secrets in the computer business.

Accuterm is a terminal emulator that allows Windows computers to talk to your KEY-POS Linux server. It also provides many extra tools that make KEY-POS easier to use like: multiple screens and tabs, export functions, and some mouse functionality where it is not normally available while in the native Linux format.

Print Wizard is an optional piece of software that provides instant email, fax, and signature capture capabilities to your KEY-POS system for all of your invoices and statements. It will start making you money on postage savings alone!

All KEY-POS servers from DBMS Inc. come equipped with surge protection, battery backup, physical locks on the server case, internal Raid 1 dual hard drive protection, and easy to use verified backup to flash drive. The file save backup system produces one file that can be moved anywhere including the cloud or email. Most importantly, the KEY-POS file saves can be restored from at any point.

KEY-POS will help you: make smarter purchase decisions, prevent shortages, clear out dead stock, maintain margins, scan in freight, prevent theft, save on postage, provide faster check out, increase/reward customer loyalty, among many other profit building and cost/time saving features.

KEY-POS is extremely easy to operate. Typically, you just have to answer yes or no style questions, or pick from a list of commands. We have found that even the most technically challenged can usually at least operate a 10 key or calculator which we have built most of our navigation around making it easy to operate quickly. If you ever get stuck, the “?” key can be used to bring up all of the possible options. There is also help text along the way to push you in the right direction.

Almost always. Any data that can be exported in an electronic format can be imported into the KEY-POS system. The restrictions are typically on the export side.

Yes, and in a variety of styles, barcodes, and sizes. KEY-POS will allow you to make shelf, bin, price and even promotional tags.